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Returns

New Product Return Policy

Unopened Products can be returned for a full refund within 48 hours of it being received. If the product is opened or tampered with Game Headz has the right to decline your return. You will be responsible for any fees associated with shipping.

 

Pre-Owned Product Return Policy

Pre-owned Video Games and Video Game consoles are subject to a 60 day exchange only warranty. If we don't have your item in stock, we will give you a full store credit to be used on anything on our site. We will also pay for your return shipping.



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