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Shipping & Returns

Pre-Owned Product Return Policy

Pre-owned Video Games and Video Game consoles are subject to a 60 day exchange only warranty. If we don't have your item in stock, we will give you a full store credit to be used on anything on our site. We will also pay for your return shipping.


Game Headz Pre-Owned Hardware

All of our used video games and consoles are cleaned and tested by our trained technicians. All of our video game disks are in MINT condition!


Game Headz Item Conditions

Retro games such as cartridge games will not come with original case or manual unless specified otherwise. All other video games may come with the original case, If we don't have the original case we will send you a case of our choice with a printed out copy of the box art. Please note, these are Items that someone had before you, so the merchandise may not be perfect but will be in great working condition! If you have any questions about a specific item you wanted to purchase please feel free to ask us.


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